You may return most new, unopened items within 30 days of delivery for a full refund, however you must incur the shipping cost of returning it. However, if the return is the result of a mistake from our part (for example, you received an incorrect or defective item), we will gladly incur the return shipping costs.
You should expect to receive your refund within four weeks of returning your package.
To return an item, please Contact Us with your order number and details about the product you would like to return. We will quickly respond with instructions on how to return the items from your order.
We can ship to virtually any address in the world.
We charge a flat shipping rate. Your products will be shipped out within one business day of when they are ordered. On average, it takes about 3 to 4 business days for products to arrive from the moment they are shipped out.
Arem Nutritionals, Ltd. provides tracking numbers for all of its order shipments.
We are not responsible for any damaged or lost products delivered to your location.